Versand

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

  • Order Cutoff Times: Orders placed after 3 PM will be processed the next business day.

 

Domestic Shipping Options

  • Standard Shipping: 3-6 business days
  • Expedited Shipping: 1-2 business days

 

International Shipping

We currently ship to all international destinations. 

 

Shipping Costs

Shipping costs are based on the weight of your order and the shipping method chosen. Final shipping costs will be displayed at checkout.

  • Free Shipping: We offer free standard shipping on domestic orders over 250 EUR.
  • International Shipping: Shipping costs vary by destination and will be calculated at checkout.

Additional Fees: For international orders, all applicable customs fees, taxes, and duties are the sole responsibility of the customer.

Local Delivery Options

For customers residing in Slovenija, we offer local delivery services.

  • Local Delivery: Delivered within 2-3 business days.
  • In-Store Pickup: Buy online and pick up in-store at Tomačevo 1.

You will be notified by email when your order is ready for pickup.

Returns, Changes, and Cancellations

We accept returns up to 14 days after delivery, if the item is unused and in its original condition. We will refund the full order amount minus the shipping costs for the return.

  • Order Changes and Cancellations: You may cancel or modify your order within 24 hours of placement by contacting our customer service team.

Potential Service Interruptions

Please note that delivery delays can occasionally occur due to unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

For any questions regarding your order or to report a lost or damaged order, please contact us at info@inmoto.eu.